ISBN: | 9781138789821 (hardback) |
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ISBN: | 9781138789838 (paperback) : |
ISBN: | 9781315764597 (ebook) |
编目源: | DLC DLC DLC |
个人名称: | Buttle, Francis. |
题名: | Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan. |
版本说明: | Third edition. |
索书号: | F274/B988E |
载体形态: | xxv,400 pages : illustrations ; 26 cm |
书目附注: | Includes bibliographical references and index. |