ISBN: | 0750615656 |
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编目源: | DLC DLC DLC |
个人名称: | Oakland, John S. |
题名: | Cases in total quality management / John S. Oakland and Leslie J. Porter. |
索书号: | F273.2/O11E |
出版发行项: | Oxford ; Boston : Butterworth-Heinemann, 1994. |
载体形态: | xxii, 271 p. : ill. ; 25 cm. |
书目附注: | Includes bibliographical references and index. |