ISBN: | 9780071259446 (pbk.) : |
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ISBN: | 0071259449 (pbk.) : |
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ISBN: | 007352977X |
编目源: | UK-WkNB UK-WkNB |
个人名称: | Spiro, Rosann L. |
题名: | Management of a sales force / Rosann L. Spiro, William J. Stanton, Greg A. Rich. |
版本说明: | 12th rev. ed. |
索书号: | F713.50/S759E |
出版发行项: | London : McGraw Hill Higher Education : [distributor] McGraw-Hill Education - Europe : [distributor] McGraw-Hill Australia Pty Ltd : [distributor] McGraw-Hill Book Company New Zealand Ltd : [distributor] PSD Promotions (Pty) Ltd, 2007. |
载体形态: | 608 p. : ill. ; 28 cm. |
一般附注: | Paperback. |
格式化内容附注: | PART I: Introduction to Sales Force Management 1: The Field of Sales Force Management 2: Strategic Sales Force Management 3: Personal Selling Process PART II: Organizing, Staffing, and Training a Sales Force 4: Sales Force Organization 5: Profiling and Recruiting Salespeople 6: Selecting and Hiring Applicants 7: Developing, Delivering, and Reinforcing a Sales Training Program PART III: Directing Sales Force Operations 8: Motivating a Sales Force 9: Sales Force Compensation 10: Sales Force Quotas &-- Expenses 11: Leadership of a Sales Force PART IV: Sales Planning 12: Sales Forecasting and Developing Budgets 13: Sales Territories PART V: Evaluating Sales Performance 14: Analysis of Sales Volume 15: Marketing Cost and Profitability Analysis 16: Evaluating a Salesperson's Performance 17: Ethical and Legal Responsibilities of Sales Managers Appendix A: Integrative Cases Appendix B: Careers in Sales Management. |