| ISBN: | 9780367077624 |
|---|---|
| ISBN: | 9780367210724 |
| 编目源: | DLC DLC |
| 个人名称: | Ziliani, Cristina, |
| 题名: | Loyalty management : from loyalty programs to omnichannel customer experiences / Cristina Ziliani and Marco Ieva. |
| 索书号: | F713.55/Z69E |
| 载体形态: | xxii, 237 pages ; 24 cm |
| 书目附注: | Includes bibliographical references and index. |