ISBN: | 9780815372530 |
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编目源: | DLC DLC |
题名: | The Routledge handbook of service research insights and ideas / edited by Eileen Bridges, Kendra Fowler. |
索书号: | F719-62/B851E |
载体形态: | xix, 520 pages : illustrations ; 25 cm |
书目附注: | Includes bibliographical references and index. |