| ISBN: | 0750669217 |
|---|---|
| 编目源: | HUA HUA BAKER OSU |
| 个人名称: | Jeston, John. |
| 题名: | Business process management : practical guidelines to successful implementations / John Jeston, Johan Nelis. |
| 索书号: | F272.2/J58E |
| 出版发行项: | Oxford, England : Burlington, MA : Butterworth Heinemann, 2006. |
| 载体形态: | xxi, 437 p. : ill. ; 26 cm. |