| ISBN: | 9781118423080 (cloth) |
| 编目源: | DLC DLC |
| 个人名称: | Gendron, Michael S.,1957- |
| 题名: | Business Intelligence Applied : Implementing an Effective Information and Communications Technology Infrastructure / Michael S. Gendron. |
| 索书号: | F272/G325E |
| 载体形态: | xvii, 254 pages : illustrations ; 24 cm |
| 书目附注: | Includes bibliographical references and index. |
| 格式化内容附注: | Foreword -- Preface -- Acknowledgments -- Introducing ICT strategy -- Defining information and communication technology infrastructure -- Introductory business and technology strategy concepts -- Why build ICT infrastructure to support business processes? -- Understanding how ICT produces value -- Understanding your organization and its competitive environment -- Process improvement or innovation? -- Measuring the business value of ICT -- Best practices for documenting process change -- Best practices for documenting technology recommendations -- The business-driven infrastructure design (BDID) cycle -- Appendix ticket sales, Inc.: a fictitious business case -- About the author -- Index. |