ISBN: | 9783030944469 |
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ISBN: | 9783030944438 |
编目源: | YDX YDX BDX UKMGB OCLCO OCLCF OCLCO ICU |
个人名称: | Ozuem, Wilson,1974- |
题名: | Digital marketing strategies for value co-creation : models and approaches for online brand communities / Wilson Ozuem, Michelle Willis. |
索书号: | F760.5/O99E |
出版发行项: | Cham, Switzerland : Palgrave Macmillan, 2022. |
载体形态: | xvii, 248 pages : illustrations ; 21 cm |
书目附注: | Includes bibliographical references and index. |
格式化内容附注: | Introducing online brand communities -- Participation and customer involvement -- Online brand communities and loyalty intentions -- Consumer engagement -- Social identity and online brand communities -- Brand and customer loyalty in online brand communities -- Brand relationship and engagement -- Managing service failure and recovery and online brand communities -- Value co-creation sphere -- Influencer marketing. |