| ISBN: | 9781441903327 (pbk.) |
|---|---|
| ISBN: | 1441903321 (pbk.) |
| 编目源: | DLC DLC DLC CIBTC |
| 个人名称: | Blattberg, Robert C.,1942- |
| 题名: | Database marketing : analyzing and managing customers / Robert C. Blattberg, Byung-Do Kim and Scott A. Neslin. |
| 索书号: | F713.5-39/B641E |
| 出版发行项: | New York : Springer, c2008. |
| 载体形态: | xxiv, 871 p. : ill. ; 24 cm. |
| 书目附注: | Includes bibliographical references (p. 801-845) and indexes. |