书目详细信息
： SUCCESSFUL SERVICE OPERATIONS MANAGEMENT /
书目信息 机读格式(MARC)
| ISBN： | 0324224370 (package : core text + student CD + Microsoft Project CD-ROM set 120 day version + InfoTrak) |
|---|---|
| ISBN： | 0324224389 (core text only) |
| ISBN： | 0324224397 (student CD) |
| ISBN： | 0324321783 (Microsoft Projet 2003 CD-Rom set 120 days) |
| ISBN： | 0324314477 |
| ISBN： | 0324314531 (ISE core text only) |
| 编目源： | DLC DLC DLC |
| 题名： | Successful service operations management / Richard Metters ... [et al.]. |
| 版本说明： | 2nd ed. |
| 索书号： | F719/M595E |
| 出版发行项： | Mason, OH : Thomson South-Western, c2006. |
| 载体形态： | xx, 406 p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.) |
| 一般附注： | Rev. ed. of: Successful service operations management / Richard Metters, Kathryn King-Metters, Madeleine Pullman. c2003. |
| 一般附注： | Passcard for access to free 4-month subscription to InfoTrak inserted before title page. |
| 一般附注： | Various multi-media instructional materials are available to supplement the text. |
| 书目附注： | Includes bibliographical references and indexes. |