| ISBN: | 0131428950 |
|---|---|
| 个人名称: | Gupta, Sunil,1958- |
| 题名: | Managing customers as investments : the strategic value of customers in the long run / Sunil Gupta, Donald R. Lehmann. |
| 索书号: | F713.3/G896E |
| 出版发行项: | Upper Saddle River, NJ : Wharton School Pub., 2005. |
| 载体形态: | xvii, 205 p. : ill. ; 24 cm. |