| ISBN: | 9781420093308 (hardcover : alk. paper) |
|---|---|
| ISBN: | 1420093304 (hardcover : alk. paper) |
| 编目源: | DLC DLC BTCTA C#P YDXCP BWX CDX |
| 个人名称: | Reidenbach, R. Eric. |
| 题名: | Listening to the voice of the market : how to increase market share and satisfy current customers / R. Eric Reidenbach. |
| 索书号: | F713.52/R353E |
| 出版发行项: | Boca Raton : CRC Press, c2010. |
| 载体形态: | xi, 193 p. : ill. ; 25 cm. |
| 一般附注: | "A Productivity Press book." |
| 书目附注: | Includes bibliographical references and index. |