| ISBN: | 0471867861 : |
|---|---|
| 个人名称: | Ortland, Gerald J.1936- |
| 题名: | Telemarketing : high-profit telephone selling techniques / Gerald J. Ortland. |
| 索书号: | F713.5/O77E |
| 出版发行项: | New York : Wiley, c1982. |
| 载体形态: | xii, 171 p. : ill., forms ; 30 cm. |
| 丛编说明: | Wiley professional development programs |
| 一般附注: | Includes index. |