ISBN: | 9781771887892 (hbk.) : |
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ISBN: | 1771887893 (hbk.) |
编目源: | DLC DLC |
个人名称: | Feiertag, Howard. |
题名: | Hospitality sales and marketing : an evolutionary journey with Howard Feiertag / by Howard Feiertag. |
索书号: | F590/F297E |
出版发行项: | Oakville, ON, Canada ; Palm Bay, Florida, USA : Apple Academic Press, c2020. |
载体形态: | xxxviii, 683 p. ; 25 cm. |
格式化内容附注: | General managers involvement with sales -- Developing leads and prospects for hospitality sales -- The working of a hotel property sales operation -- Techniques for increasing sales -- Working with group markets -- The travel agent and the leisure travel market -- Sales planning and sales calls -- Hospitality sales training -- The negotiation process in sales -- Attributes of successful salespersons -- Helpful tips for hotel sales staff -- Action plans for marketing and sales -- Working on contracts for groups -- Everyone at a property is involved in sales -- A professional approach to hospitality sales along with networking -- Understanding the features of your product, especially F&B -- HR in connection with sales staff employment. |