书目详细信息
： Mediation :
书目信息 机读格式(MARC)
| ISBN： | 9781422406670 (pbk.) |
|---|---|
| ISBN： | 1422406679 (pbk.) |
| 编目源： | DLC DLC DLC CIBTC |
| 地理区域代码： | n-us--- |
| 个人名称： | Boulle, Laurence. |
| 题名： | Mediation : skills and techniques / Laurence Boulle, Michael T. Colatrella, Anthony P. Picchioni. |
| 索书号： | D830.2/B764E |
| 出版发行项： | Newark, NJ : LexisNexis Matthew Bender, c2008. |
| 载体形态： | xxviii, 375 p. : ill. ; 25 cm. |
| 一般附注： | Includes index. |
| 格式化内容附注： | Introduction to learning mediation skills and techniques -- Establishing the foundation : introductions, intake, screening & preparation -- Maintaining a favorable climate -- Managing the mediation process -- Assisting the communication process -- Managing conflict from crisis to opportunity -- Facilitating the negotiations -- Encouraging settlement -- Variations in the mediation process -- Special issues in mediation -- Avoiding mediator traps -- Becoming a mediator, careers in mediation and establishing a private mediation practice. |