| ISBN: | 0139609717 |
|---|---|
| ISBN: | 0139609636 (pbk.) |
| 个人名称: | Goodman, Gary S. |
| 题名: | Winning by telephone : telephone effectiveness for business professionals and consumers / Gary S. Goodman. |
| 索书号: | F62/G653E |
| 出版发行项: | Englewood Cliffs, N.J. : Prentice-Hall, c1982. |
| 载体形态: | x, 144 p. ; 21 cm. |
| 一般附注: | Includes index. |