ISBN: | 047174719X |
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编目源: | DLC DLC YDX BAKER UKM |
个人名称: | Scoble, Robert,1965- |
题名: | Naked conversations : how blogs are changing the way businesses talk with customers / Robert Scoble and Shel Israel. |
索书号: | F713/S421E |
出版发行项: | Hoboken, N.J. : John Wiley, c2006. |
载体形态: | x, 251 p. ; 24 cm. |
一般附注: | Includes indexes. |
格式化内容附注: | Souls of the Borg -- Everything never changes -- Word of mouth on steroids -- Direct access -- Little companies, long reach -- Consultants who get it -- Survival of the publicists -- Blogs and national cultures -- Thorns in the roses -- Doing it wrong -- Doing it right -- How not to get dooced -- Blogging in a crisis -- Emerging technology -- The conversational era. |