书目详细信息
： THE PRICE OF GOVERNMENT :
书目信息 机读格式(MARC)
| ISBN： | 0465053637 |
|---|---|
| 编目源： | DLC DLC DLC |
| 地理区域代码： | n-us--- |
| 个人名称： | Osborne, David,1951- |
| 题名： | The price of government : getting the results we need in an age of permanent fiscal crisis / David Osborne and Peter Hutchinson. |
| 索书号： | F810.2/O81E |
| 出版发行项： | New York : Basic Books, 2004. |
| 载体形态： | xiv, 370 p. : ill. ; 24 cm. |
| 书目附注： | Includes bibliographical references (p. 337-360) and index. |
| 格式化内容附注： | Getting a grip on the problem -- Setting the price of government -- Setting the priorities of government : buying results that citizens value (at the price they are willing to pay) -- Strategic reviews : divesting to invest -- Consolidation : smart mergers -- Rightsizing : the right work, the right way, with the right staff -- Buying services competitively -- Rewarding performance, not good intentions -- Smarter customer service : putting customers in the driver`s seat -- Don`t buy mistrust--eliminate it -- Using flexibility to get accountability -- Make administrative systems allies, not enemies -- Smarter work processes : tools from industry -- Leading the transformation and managing the politics. |