书目详细信息
： The mind and heart of the negotiator /
书目信息 机读格式(MARC)
| ISBN： | 9780131742277 |
|---|---|
| ISBN： | 0131742272 |
| 编目源： | DLC DLC BTCTA BAKER C#P YDXCP BWX |
| 个人名称： | Thompson, Leigh L. |
| 题名： | The mind and heart of the negotiator / Leigh L. Thompson. |
| 版本说明： | 4th ed. |
| 索书号： | C912.3/T478E |
| 出版发行项： | Upper Saddle River, N.J. : Prentice Hall, c2009. |
| 载体形态： | xix, 411 p. : ill. ; 24 cm. |
| 书目附注： | Includes bibliographical references and indexes. |
| 格式化内容附注： | Negotiation : the mind and the heart -- Preparation : what to do before negotiation -- Distributive negotiation : slicing the pie -- Win-win negotiation : expanding the pie -- Developing a negotiating style -- Establishing trust and building a relationship -- Power, persuasion, and ethics -- Creativity and problem solving in negotiations -- Multiple parties, coalitions, and teams -- Cross-cultural negotiation -- Tacit negotiations and social dilemmas -- Negotiating via information technology. |