ISBN: | 9781137281913 (hardback) |
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ISBN: | 113728191X (hardback) |
编目源: | DLC DLC YDX YDXCP BTCTA UKMGB OCLCO CDX BDX CVU |
个人名称: | Rajagopal,1957- |
题名: | Managing social media and consumerism : the grapevine effect in competitive markets / Rajagopal, Professor, EGADE Business School, ITESM, Mexico City. |
索书号: | F713.365/R149E |
出版发行项: | Houndmills, Basingstoke, Hampshire : Palgrave Macmillan, 2013. |
载体形态: | xviii, 259 p. ; 23 cm. |
书目附注: | Includes bibliographical references (pages 232-256) and index. |
格式化内容附注: | Machine generated contents note: -- PART I: EVOLUTION OF SOCIAL MEDIA -- 1. Shifts in Marketing Communication -- 2. Market Communication and Grapevines -- 3. Strategic Planning with Social Media -- PART II: ANALYSIS OF SOCIAL MEDIA EFFECTS -- 4. Social Marketing -- 5. Digital communities -- 6. Social Media for Consumer Insight -- 7. Social Media Metrics -- 8. Technology and Media Effectiveness -- PART III: THE SYNTHESIS -- 9. The Human Factors -- 10. Communication and Conflicts -- 11. Globalization and Consumer Behavior. |