| ISBN: | 0787908576 (alk. paper) : |
| 编目源: | DLC DLC FDU DLC |
| 个人名称: | Stowell, Daniel M. |
| 题名: | Sales, marketing, and continuous improvement : six best practices to achieve revenue growth and increase customer loyalty / Daniel M. Stowell. |
| 版本说明: | 1st ed. |
| 索书号: | F713.3/S893E |
| 出版发行项: | San Francisco : Jossey-Bass Publishers, c1997. |
| 载体形态: | xvii, 286 p. : ill. ; 24 cm. |
| 丛编说明: | The Jossey-Bass business & management series |
| 书目附注: | Includes bibliographical references (p. 275-276) and index. |
| 格式化内容附注: | The six best practices -- Manage for change -- Listen to customers -- Focus process -- Use teams -- Practice an open organization culture -- Apply technology. |