| ISBN: | 0134384741 |
|---|---|
| 编目源: | DLC DLC |
| 个人名称: | Anton, Jon. |
| 题名: | Customer relationship management / by Jon Anton. |
| 索书号: | F713.5/A634E |
| 出版发行项: | Englewood Cliffs, N.J. : Prentice Hall, 1995. |
| 载体形态: | viii, 183 p. ; 25 cm. |
| 书目附注: | Includes bibliographical references and index. |