ISBN: | 0134384741 |
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编目源: | DLC DLC |
个人名称: | Anton, Jon. |
题名: | Customer relationship management / by Jon Anton. |
索书号: | F713.5/A634E |
出版发行项: | Englewood Cliffs, N.J. : Prentice Hall, 1995. |
载体形态: | viii, 183 p. ; 25 cm. |
书目附注: | Includes bibliographical references and index. |